Terms of Service

Last updated: October 25, 2026

Welcome to "Kesher Kasher" (kesher-kasher.co.il). Using the service constitutes acceptance of these terms. If you do not agree to them - please refrain from using the service. This English version is provided for convenience; in case of any discrepancy, the Hebrew version prevails.

1. Description of the Service

"Kesher Kasher" is a paid service that mirrors the user's WhatsApp account to their email inbox: incoming messages (text, images, documents and voice notes, from groups and private chats) are sent to the user's email as styled "conversation pages", and replies sent by email are forwarded back to WhatsApp and sent from the user's own number.

The connection is made through WhatsApp's "Linked Device" mechanism - the same mechanism used by WhatsApp Web - by scanning a QR code or entering a pairing code from the personal admin area.

Telegram channel. The service also delivers content from Telegram: the user connects a personal bot of their own through Telegram's official Bot API, with no linked device and no QR code. The bot forwards to the inbox the channels, groups and bots the user has explicitly approved, and lets the user reply from email back to Telegram. For kashrut reasons only text is forwarded, and every source arrives muted until the user approves it. Section 2 (non-affiliation and risk of blocking) applies to Telegram as well.

Kesher Kasher browser. The operator also develops a filtered browser for Windows, available as a free download from its product page. These terms apply to all of the operator's services, with the changes each service's nature requires; any additional browser-specific terms will be published on the product page.

Assisted activation: where phone-assisted activation on the service's hardware is chosen, the WhatsApp account is connected on a device managed by the service for that purpose alone; access credentials are secured, and the subscriber may ask to disconnect at any time.

A device held by the operator. On the premium and "plug and forget" tracks the subscriber's WhatsApp account runs on a device held by the operator. The device serves one subscriber only and is used solely to keep the connection alive; the operator does not read the content of conversations except for technical support at the subscriber's request or to resolve a fault, and every such access is written to an access log. Details in the Privacy Policy.

The service operates under the trade name "Kesher Kasher" (the "operator" or "we"), through the website kesher-kasher.co.il. The operator is registered in Israel as an exempt dealer (osek patur), registration number 318648185. Address for notices and enquiries: info@kesher-kasher.co.il, phone 050-760-8891.

2. Non-affiliation with Meta / WhatsApp and the Risk of Blocking

3. Subscription, Payment and Trial Period

• Personal plan: ₪25 per month as a launch price until Rosh Hashana (12 September 2026), and ₪35 per month thereafter; unlimited messages.
• Pay-per-day track (WhatsApp days): ₪3 per day, bought upfront by the number of days, with no renewing subscription. Shabbat days are not counted against the bundle. Price ceiling: a purchase never exceeds ₪79 - from 27 days up the price stops at ₪79, the cost of one month on the premium plan. Setup is ₪29, waived from 14 days up. The connection is hosted by the operator; no device sits in the subscriber's home.
• Business plan (from 5 employees): the "Kosher Bridge" product: ₪199 per month for up to 10 employees as a launch price until Rosh Hashana (12 September 2026), and ₪249 per month thereafter; plus a one-time setup fee of ₪199 per organization. One bridge account joined to the organization's groups distributes the content to employees by email; larger teams by custom quote.
• Annual plan: ₪250 per year as a launch price until Rosh Hashana (12 September 2026), and ₪350 per year thereafter (about ten months' worth - roughly two months free).
• Telegram plan: a personal bot connection for receiving Telegram channels and groups by email. Free during the launch period; thereafter the price list in force applies (launch price ₪19.90 per month, and ₪29.90 per month after that). No setup fee and no device required.

The personal and premium plans include a 2-day free trial, subject to paying the one-time setup fee, with no commitment. The setup fee must be paid within 24 hours of the moment the WhatsApp connection is activated; if it has not been paid by then, the service is paused until it is paid. These conditions apply to subscribers who join from 12 October 2026 onwards; for subscribers who joined before 18 October 2026, the trial length stays as it was when they joined. The "plug and forget" track, the pay-per-day track and Kosher Bridge for organizations do not include a trial - on "plug and forget" the setup fee and the first month are paid upfront and the connected number is assigned as soon as the payment is received; the day track is bought upfront by the day; Kosher Bridge is arranged after a demo. The prices shown are final, and a receipt is issued for every payment. The subscription renews automatically each billing period until cancelled. Launch prices are locked for subscribers who join during the launch period, for 12 months from the start of the subscription; thereafter the then-current price list applies, with advance notice. On the annual plan the amount paid covers the entire paid period, and renewal is at the price list current at renewal.

One-time setup fee. WhatsApp requires the account to be opened on a physical device, so a one-time setup fee is charged in addition to the subscription fees, according to the track chosen:

• Regular track - the subscriber has a device: ₪29. Account setup and connection only; the device belongs to the subscriber and stays with them.
• Premium track - the device is held by us: ₪69 per month as a launch price until Rosh Hashana (12 September 2026), and ₪79 per month thereafter, plus a one-time setup fee of ₪129 which covers the purchase of the dedicated device by the operator. We hold and maintain a device used by that subscriber alone, and keeping the connection alive is our responsibility. The device remains the property of the operator and does not pass to the subscriber when the engagement ends. On this track WhatsApp runs on the subscriber's own number, and the first connection is made in a short phone call with the operator.
• "Plug and forget" track - a new number of the operator's: ₪79 per month, plus a one-time setup fee of ₪199 which covers a SIM card and a new WhatsApp number that is already connected, and a device held by the operator. The number is assigned to the subscriber for their use alone while the subscription is active, and is not the subscriber's previous number. The number, the SIM and the device remain the property of the operator; when the engagement ends the connection is closed and the number returns to the operator.

The one-time setup fee is the consideration for the setup work. Its refund rules - including a 50% refund on cancellation by the end of the trial days on the personal or premium plan - are set out in section 4. On "plug and forget" the setup fee, including the cost of the SIM, is not refunded once the number has been connected; on cancellation, the pro-rata share of the subscription fee for the days remaining in the paid period is refunded. Subscription fees may be cancelled at any time, as set out in section 4. The full, up-to-date prices for every plan are shown on the pricing page of the website.

Delivery of the service and delivery times

The service is digital and involves no physical shipment, except as stated below for the premium track. Access to the admin area opens as soon as registration is complete, and activation against the WhatsApp account is completed on scanning the QR code or entering the pairing code. For assisted activation the operator calls to arrange the connection within one business day of joining. On the premium track, where the device is held by the operator, setup is completed within 14 business days of payment, and the operator informs the subscriber when it is done.

The operator's responsibility. The operator is responsible for the content shown on the website, for the sale of the service, for its delivery and for service and support to subscribers, all as set out in and subject to these terms, including the sections on reliance on third parties and the limitation of liability below. A customer who paid and did not receive the service purchased gets their money back, as set out in section 4.

4. Cancellation and Refunds

The subscription is a "continuing transaction" and a "remote sale" within the meaning of Israel's Consumer Protection Law, 5741-1981, and the cancellation rights below follow that law. Wherever these terms give you better conditions than the law, the better conditions apply.

How to cancel

• Online - on the cancellation page of the website (also linked from the bottom of the home page);
• By email to info@kesher-kasher.co.il;
• By phone, 050-760-8891, during opening hours;
• In any other way the law allows.

A cancellation notice should state your name, the email address of the account and the connected phone number, so that we can identify the subscription. We confirm receipt of the notice by email.

What happens after cancellation

• Charges stop: charging stops within 3 business days of receiving the cancellation notice (within 6 business days if it was sent by registered mail). You pay only for the service provided up to the cancellation; any amount paid in advance for the period after it is refunded within 14 days, to the same payment method. This applies to the annual plan and to prepaid, unused WhatsApp days as well.
• If you prefer to keep receiving the service until the end of the period you have paid for, say so in the cancellation notice; the subscription will not renew, and the service continues to the end of that period.
• Cancellation within 14 days of joining (remote sale): the subscription fees are refunded in full - even if the service has already started - and we charge no cancellation fee (the law allows up to 5% or ₪100, whichever is lower).
• The one-time setup fee is the consideration for the setup work performed (setting up the account and the connection, and on the relevant tracks allocating a device or a SIM for the subscriber's use). Once setup has been performed it is not refunded, except: (a) on cancellation by the end of the trial days on the personal or premium plan - a 50% refund of the setup fee; (b) on cancellation before setup has been performed - a full refund; (c) in any case where the law requires a larger refund.
• "Plug and forget": the setup fee, including the cost of the SIM, is not refunded once the number has been connected to the account. On cancellation, the pro-rata share of the subscription fee for the days remaining in the paid period is refunded, subject to (c) above.
• A service paid for and not delivered - the full amount paid for it is refunded, with no cancellation fee.
• If the operator discontinues the service, a pro-rated refund is given for the paid, unused period, as set out in section 12.
• On the tracks where the device is held by the operator the refund is not conditional on anything; the operator disconnects WhatsApp from the device on cancellation.

Refunds are made to the payment method used, or by bank transfer where needed. Senior citizens, new immigrants and persons with disabilities are entitled by law to a longer cancellation period (up to 4 months, where the transaction included a conversation with a representative). In every case, the cancellation and refund rights under the Consumer Protection Law and its regulations prevail over anything in these terms.

5. Fair and Prohibited Use

The service is intended for legitimate personal and business communication. The following are strictly prohibited:

• Sending spam or unsolicited bulk messages to recipients who did not request them.
• Using the service to distribute unlawful, offensive, misleading or infringing content.
• Attempting to circumvent the rate limits built into the service.
• Sending an "advertisement" as defined in section 30A of Israel's Communications Law (Telecommunications and Broadcasting), 5742-1982, to a recipient who has not given prior express consent. For that section the user is the "advertiser" and bears full responsibility, including for the statutory damages without proof of loss the law provides.

Violation of these rules may lead to immediate suspension or closure of the account, without a refund. The service's technical rate limits exist both to protect users and to reduce the risk of blocking.

6. Service Availability and Reliance on Third Parties

We make reasonable efforts to maintain high, continuous availability, but the basic plans do not include a contractual service-level commitment (SLA). Short interruptions may occur for planned maintenance; we will try to schedule them during off-peak hours and give advance notice when possible. The service also depends on third parties (WhatsApp, infrastructure, storage and email providers) beyond our control.

We are not responsible for the availability, quality, proper functioning or privacy policies of these external providers, and we do not guarantee the continuation of their operations. Where these providers process or store information outside Israel, this is subject to the law that applies to them and to their terms, as also set out in the Privacy Policy.

7. User Account and User Representations

• The service is intended for persons aged 18 and over; by registering you confirm that you are an adult.
• You must provide accurate and up-to-date details when registering.
• You are responsible for keeping your admin-area login credentials confidential.
• Each subscription covers the connection of one WhatsApp number. Connecting additional numbers requires an additional subscription or a business plan.
• By connecting a WhatsApp number you represent that you have the legal right to use that number/account, and that the connection is not made on behalf of a third party without their authorisation.
• You are solely responsible for all content transmitted through the service and for all use made of your account.

8. Limitation of Liability

The service is provided As-Is and As-Available, without any warranty, express or implied, including any warranty of fitness for a particular purpose or of continuous availability. Without derogating from section 2, our total liability for any damage related to the service - including disconnection or blocking of a number by WhatsApp, faults of third-party providers, loss of messages, loss of data or unavailability - is limited to the service fees actually paid to us in the six months preceding the event. In no event are we liable for indirect, consequential, special or punitive damages, including loss of profits, loss of business or loss of goodwill. Nothing herein derogates from rights that cannot be waived under law.

9. Indemnification

The user undertakes to indemnify and hold harmless the operator, its employees and anyone acting on its behalf, immediately on demand, against any damage, loss or expense (including legal fees) arising from the user's use of the service, from content the user transmitted, from a breach of these terms, or from an infringement of a third party's rights - including other WhatsApp account holders.

10. Intellectual Property

All rights in the code, design, interface, the "Kesher Kasher" mark and any technology related to the service belong to the operator of the service (as defined in section 1) and are not granted to the user beyond a personal, limited right to use the service itself. The service's name and trademark may not be copied, reproduced, reverse-engineered or used without prior written consent. Third-party trademarks (including WhatsApp and Meta) belong to their owners alone, and their mention in this document does not imply any merger, partnership or endorsement on their part.

11. Force Majeure

We are not liable for a failure or delay in performing an obligation due to events beyond our reasonable control, including nationwide infrastructure failures, war, hostilities, a security incident, natural disaster, epidemic, strike, an order of a competent authority, or a material failure at WhatsApp/Meta or other third-party providers.

12. Termination, Discontinuation and Data Deletion

Discontinuation of the service. The service relies on connections to third-party platforms - first and foremost WhatsApp - that are not under the operator's control, give it no commitment, and may block, restrict or change the means of access at any time and without explanation, as set out in sections 2 and 6. The operator therefore cannot commit to the continued operation of the service over time, and may discontinue the service, in whole or in part, at any time, including immediately and without prior notice, among other cases where it becomes unable - technically, legally or commercially - to continue providing it.

If the operator discontinues the service other than because of the user's breach of these terms, the user is refunded, within 30 days of the discontinuation, the pro-rated part of the subscription fees paid in advance for the period from the discontinuation to the end of the paid period. This refund is the exhaustive and exclusive remedy for the discontinuation, without derogating from rights that cannot be waived under law, or from section 2 regarding disconnection or blocking by WhatsApp itself.

Upon closure of the account - at the user's initiative or ours - the WhatsApp connection is disconnected, and the data stored in the account (message content, files and connection credentials) is deleted within 30 days, as detailed in the Privacy Policy.

13. Changes to These Terms

We may update these terms from time to time, including to change the scope of the service or the prices, to add features or to comply with the law. Material changes are announced in advance, by email or in the admin area, as a rule at least 30 days before they take effect. If you do not agree to a material change, you may cancel the subscription free of charge until the change takes effect. Continued use of the service after a change takes effect constitutes acceptance of the updated terms.

14. Governing Law and Jurisdiction

These terms and the use of the service are governed exclusively by the laws of the State of Israel, and jurisdiction is vested in the competent courts of Israel. Nothing in this section derogates from a consumer's right to apply to the competent court at their place of residence under consumer protection law.

15. General Provisions

If any provision of these terms is held invalid or unenforceable, the validity of the remaining provisions is not affected. A failure or delay by either party in exercising a right is not a waiver of it. These terms, together with the Privacy Policy, constitute the entire agreement between the parties regarding the service and replace any earlier understanding on the subject, oral or written. For the avoidance of doubt, a shop, reseller, partner or any third party through whom you reached the service is not authorised to bind the operator, and any representation or promise made to you by them that does not appear in these terms or on the service website is not binding on the operator.

16. Enquiries and Complaints

We welcome any enquiry or complaint directly, at the contact details below, and handle it in good faith and promptly. If you are not satisfied with how your enquiry was handled, you may apply to the Consumer Protection and Fair Trade Authority, and - on privacy matters - to the Privacy Protection Authority at the Ministry of Justice.

17. Contact

For questions about these terms: info@kesher-kasher.co.il

18. Partner (Reseller) Programme

This section applies only to those who have joined the partner programme and hold a partner code (the "Partner"). It does not apply to users of the service. Joining the programme and using a partner code constitute acceptance of this section. The Hebrew text of this section prevails in the event of any discrepancy.

18.1 Rate and duration. The Partner is entitled to a commission of 10% of amounts actually received from a customer attributed to the Partner's code. Entitlement is conditional on the customer remaining a paying subscriber for more than 30 days and does not apply to the customer's first subscription month. Entitlement is limited to a maximum of six (6) commissionable months per customer and ends thereafter, even if the subscription continues.

18.2 Actual usage. Commission accrues only for months in which payment was actually received. A month that was cancelled, uncollected, refunded or charged back does not earn commission; any commission already paid for it will be offset against future payments or refunded.

18.3 Payment. Commission is paid against a valid tax invoice only, by bank transfer, within 30 days of the end of the month in which it accrued. The Partner is solely responsible for reporting and paying any tax due on it.

18.4 Attribution. Attribution is determined solely by the partner code entered at registration, is set once and cannot be changed retroactively. System records are evidence of attribution, month count and amounts.

18.5 Status of the parties. The programme creates no employment, partnership, joint venture or agency relationship. The Partner acts as an independent contractor and is not authorised to bind the operator in any way.

18.6 No representations. The Partner may convey to customers only information published on the service website, as written. Making any promise, undertaking or representation not appearing on the website - including regarding service availability, WhatsApp/Meta policy or the risk of blocking - is strictly prohibited. The Partner bears full responsibility for, and shall indemnify the operator against, any damage, demand or claim arising from such a representation.

18.7 Prohibited marketing. Unsolicited bulk messaging, misleading advertising, bidding on search terms containing the service name, and fictitious registrations are prohibited. A breach entitles the operator to cancel entitlement to unpaid commissions and terminate the engagement immediately.

18.8 Termination and changes. Either party may terminate on 30 days' written notice. Changes to the programme terms apply only to customers attributed after the change; commissions already accrued are paid under the terms in force when that customer was attributed.

18.9 Limitation of liability. The operator's total liability to the Partner, on any cause of action, shall not exceed the commissions actually accrued to the Partner in the three months preceding the event. The operator makes no commitment as to sales volume, income or the continuation of the programme.